Legal
Privacy Policy
This Privacy Policy explains how ElAlgo collects, uses, stores and protects information when you use our website, products, services, customer dashboard, educational content and custom development services.
Last updated: August 2026
1. Information We Collect
We may collect information that you provide directly when creating an account, submitting a custom project, purchasing or activating a product, contacting support, or otherwise using ElAlgo services.
2. Account Information
When you create an ElAlgo account, we may store information such as your email address, profile name, account identifier and other profile information associated with your account.
3. Custom Project Information
When you submit a custom development request, we may collect project titles, strategy descriptions, entry and exit rules, risk-management requirements, platform preferences, budget information, delivery preferences and other project details that you choose to provide.
4. Uploaded Project Files
Customers may upload supporting files such as images, documents, source-code files, strategy descriptions or other project materials. These files may contain confidential or proprietary information and are stored for the purpose of reviewing and delivering the requested service.
5. Product and License Information
When you use licensed ElAlgo products, we may store information required to provide and protect the license, including the license key, product identifier, MetaTrader account number, license status, activation information, expiration information and verification timestamps.
6. Technical Information
We may receive limited technical information associated with use of the website or services, such as browser information, device information, request logs, timestamps, error information and other data needed for security, reliability and troubleshooting.
7. How We Use Information
We use collected information to operate the website, provide customer accounts, deliver products and licenses, review custom development requests, provide customer support, improve our services, prevent abuse, maintain security and communicate important service information.
8. Strategy Confidentiality
Trading strategies and custom project materials submitted to ElAlgo are treated as confidential project information. We do not intentionally publish, sell or reuse a customer's private trading strategy as an ElAlgo product without the customer's permission.
9. Service Providers
ElAlgo may use third-party infrastructure and service providers to operate parts of the website and services. These providers may process information only as needed to provide their respective services. For example, ElAlgo currently uses infrastructure services for authentication, database storage, file storage and website hosting.
10. Payments
When online payments are introduced, payment information may be processed by third-party payment providers. ElAlgo does not intend to directly store full payment-card details unless explicitly required and handled through appropriate secure infrastructure.
11. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure. However, no internet-based system can guarantee absolute security.
12. Data Retention
We may retain account, project, licensing and service information for as long as reasonably necessary to provide services, maintain records, resolve disputes, protect against abuse and comply with applicable legal obligations.
13. Your Responsibilities
You are responsible for protecting your account credentials and for ensuring that information or files you submit to ElAlgo are information you are authorized to provide.
14. Third-Party Links
ElAlgo may link to third-party websites or services such as YouTube, Telegram, WhatsApp, brokers or other external resources. Their privacy practices are governed by their own policies and are outside ElAlgo's control.
15. Changes to This Policy
This Privacy Policy may be updated as ElAlgo develops new features, integrations or services. The latest version will be published on this page.
16. Contact
If you have questions about this Privacy Policy or the way your information is handled, you may contact ElAlgo through the contact methods provided on the website.
Your Project Information Matters
Custom trading strategies can represent valuable intellectual property. ElAlgo is designed to keep customer project information connected to authenticated accounts and controlled access rather than exposing it publicly.